Terms and Conditions

Welcome to BaseCore. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase or using our services.

If you do not agree with these terms, please do not use our website or products.

1. Definitions

“Company,” “We,” “Us,” “Our” refers to BaseCore.
“User,” “You,” “Your” refers to any individual accessing or using our services.
“Products” refers to BaseCore wireless earbuds and accessories.
“Website” refers to our official online platform or brand store.

2. Use of Website

You agree to:

Use the website only for lawful purposes
Provide accurate and complete information
Not misuse, disrupt, or attempt unauthorized access to our systems

We reserve the right to restrict or terminate access if these terms are violated.

3. Product Information & Availability

Product images are for illustration purposes only; actual products may vary slightly.
Specifications, pricing, and availability are subject to change without notice.
We reserve the right to discontinue any product at any time.

4. Orders & Payments

All orders are subject to acceptance and availability.
Prices are listed in applicable currency and may include or exclude taxes as per law.
Payments are processed securely through third-party payment gateways.
BaseCore does not store payment card details.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to logistics or external factors.
BaseCore is not responsible for delays caused by courier partners or force majeure events.
Risk of loss transfers to the customer upon successful delivery.

6. Returns, Refunds & Replacements

Returns or replacements are subject to:

Applicable platform policies (Amazon, Flipkart, etc.)
Product condition and eligibility criteria

Please refer to our Return & Refund Policy for detailed information.

7. Warranty Disclaimer

Products may carry a limited warranty as specified at the time of purchase.
Warranty does not cover physical damage, misuse, unauthorized repairs, or normal wear and tear.
To claim warranty, proof of purchase is required.

8. Intellectual Property

All content on this website, including logos, images, text, designs, and trademarks, are the exclusive property of BaseCore and are protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by law:

BaseCore shall not be liable for indirect, incidental, or consequential damages.
Our total liability shall not exceed the amount paid for the product purchased.

10. User Responsibilities

You agree not to:

Misuse products beyond intended use
Attempt resale under BaseCore branding without authorization
Submit false reviews, misleading content, or abusive communications

11. Third-Party Services

Our website or listings may link to third-party services (e.g., Amazon). BaseCore is not responsible for their terms, policies, or actions.

12. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and use your personal information.

13. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts located in India.

14. Changes to Terms

BaseCore reserves the right to modify these Terms and Conditions at any time. Updates will be effective upon posting on this page.

15. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Email: rajeevsingh@basecore-lifestyle.com
Website: +91 8178227759